SPLASH EVENT TERMS AND CONDITIONS
These Terms & Conditions, together with any Quotation, form the agreement between Splash Events (ACN 149 094 780) and/or Splash Corporation (ACN 664 501 893) (Splash Events, we, us) and the Client (you, your).
1. QUOTATION & AGREEMENT
**1.1 Application: **These Terms & Conditions apply to all quotations, bookings, services, hire items, and interactions with Splash Events.
1.2 Agreement: These Terms & Conditions, together with any Quotation, form the agreement between Splash Events and the Client.
1.3 Acceptance: A booking is confirmed when you accept a Quotation in writing or pay the required deposit.
1.4 Agreement to Terms: By accepting a Quotation, placing an order, making payment, or paying a deposit, you are deemed to have accepted these Terms & Conditions.
1.5 Validity of Quotations: Quotations are valid for 30 days unless otherwise stated. Pricing and availability may change after this time.
**1.6 Completion of Acceptance: **Acceptance of a Quotation is not complete until Splash Events receives the required deposit payment.
1.7 Inconsistency: If there is any inconsistency between a Quotation and these Terms & Conditions, these Terms & Conditions will prevail to the extent of that inconsistency.
2. DEPOSITS & PAYMENTS
**2.1 Styling & Hire Bookings: **A non-refundable booking fee of 30% is required to secure your event date.
**2.2 Planning Services: **A deposit of 50% is required to commence wedding or event planning services.
**2.3 Short Lead Bookings: **Bookings made within 14 days of the event require full payment at the time of booking.
2.4 Custom or Special Orders: Custom-built or special-order items may require a deposit of up to 70% to commence purchasing, manufacture, or production.
**2.5 Progress Payments: **Splash Events may require progress payments for larger events, corporate events, or bookings involving multiple suppliers or stages. These will be outlined in your proposal or Quotation where applicable.
**2.6 Final Payment: **Final payment is due 3 weeks prior to the event date unless otherwise agreed in writing.
2.7 Payment Requirement: Splash Events reserves the right to withhold delivery of goods or services until all payments have been received in full.
2.8 Third-Party Costs: Unless otherwise agreed in writing, third-party costs incurred in the course of providing the Services may be invoiced to the Client.
2.9 GST: All prices include GST unless otherwise stated.
2.10 Payment Surcharges: Credit card or payment processing surcharges may apply and will be advised at the time of payment.
3. SERVICES & EVENT DATE
**3.1 Scope of Services: **Splash Events will provide the goods and services set out in the Quotation.
**3.2 Included Items Only: **Only the goods and services listed in the Quotation are included in your booking. Any additional items or services will be quoted separately.
**3.3 Subcontracting: **Splash Events may subcontract or engage trusted third-party suppliers where required.
3.4 Event Date: If the goods and services relate to a wedding or event, the event date stated in the Quotation is fixed and cannot be changed without Splash Events’ written approval.
4. CHANGES, ADDITIONS & REDUCTIONS
4.1 Changes in Writing: All changes must be requested in writing and are subject to availability.
4.2 Additional Charges: Additional costs may apply for any changes outside the original scope of the Quotation.
4.3 Additions: Additions may be accommodated where possible and will be charged accordingly.
4.4 Reductions: Reasonable reductions may be accommodated if confirmed more than 14 days prior to the event.
**4.5 Late Reductions: **Reductions made within 14 days of the event are not refundable.
4.6 Significant Reductions: Where reductions are significant, generally 40% or more of the original confirmed booking value, Splash Events reserves the right to retain some or all of the original booking value to cover planning, stock allocation, staffing, and loss of opportunity.
4.7 Guest Number Increases: Requests to increase guest numbers or scope close to the event date may not be possible but will be accommodated where viable.
4.8 Per-Head or Infrastructure Pricing: For bookings based on guest numbers, per-head pricing, or infrastructure-heavy events, Splash Events may revise pricing where significant guest reductions alter the scope or cost structure of the event.
5. MINIMUM SPEND
5.1 Standard Minimum Spend: Full-service styling bookings are subject to a standard minimum spend of $2,500, unless otherwise agreed by Splash Events in writing.
5.2 Approved Exceptions: Where Splash Events agrees to accept a booking below the standard minimum spend, the quoted booking value becomes the confirmed minimum booking value for that event.
5.3 Reductions Below Minimum: If a confirmed booking is later reduced, the original agreed booking value or minimum spend may still apply, and reductions below that level will not be refundable.
6. DESIGN, PLANNING & ADDITIONAL SERVICES
6.1 Initial Brief: Your quotation is based on the initial brief provided by you.
6.2 Included Design Process: Reasonable design development and revisions are included where applicable.
6.3 Additional Meetings & Revisions: Additional meetings, consultations, site visits, multiple mood boards, or multiple design revisions beyond the original brief may incur additional fees.
6.4 Additional Coordination: Additional coordination, sourcing, or management outside the agreed scope may be charged at Splash Events’ standard hourly or agreed rates.
7. CLIENT RESPONSIBILITIES
7.1 Information & Documentation: You must provide all documentation, information, venue details, access requirements, and assistance reasonably required for Splash Events to provide the goods and services.
**7.2 Permits & Approvals: **You are responsible for obtaining any permits, licences, or approvals required for your event unless otherwise agreed in writing.
7.3 Compliance: You are responsible for ensuring that you, your guests, and your suppliers comply with all venue rules, permit conditions, and applicable requirements.
**7.4 Client Cooperation: **You agree to liaise with Splash Events as reasonably required to enable us to provide the goods and services.
8. CLIENT-SUPPLIED ITEMS & CLEANING
8.1 Client-Supplied Items: If you intend to supply personal items or items sourced from third parties without Splash Events’ involvement, this must be discussed with Splash Events at least 3 weeks before the event date.
8.2 Unapproved Items: Splash Events reserves the right not to set up client-supplied or third-party items that have not been clearly discussed and approved in advance.
8.3 Handling Fees: If Splash Events agrees to handle, set up, style, pack down, or transport external items, additional charges may apply.
8.4 General Event Clean-Up: Splash Events is not responsible for general event clean-up unless specifically agreed in writing.
**8.5 Clean-Up Exclusions: **Unless specifically agreed, Splash Events is not responsible for cleaning up paper confetti, rice, streamers, drink bottles, cans, or similar items left at the event.
**8.6 Additional Cleaning Fees: **Additional cleaning fees may apply where Splash Events’ goods cannot be cleaned using standard cleaning processes, including staining or damage caused by rose petals, red wine, wax, or similar materials.
8.7 Photography: By accepting a Quotation for an event, you agree that Splash Events may photograph the set-up for marketing and promotional purposes.
9. CANCELLATIONS
9.1 Cancellation More Than 30 Days: If cancellation occurs more than 30 days prior to the event date, the non-refundable deposit will be retained.
9.2 Cancellation 14 to 30 Days: If cancellation occurs 14 to 30 days prior to the event date, 50% of the total booking value is payable.
9.3 Cancellation Within 14 Days: If cancellation occurs less than 14 days prior to the event date, 100% of the total booking value is payable.
9.4 Custom Items & Delivery Cancellations: No refunds apply for custom-built items, special-order items, or equipment cancelled on delivery. Full payment remains payable in these circumstances.
**9.5 Reason for Cancellation Fees: **Cancellation fees reflect costs already incurred, resources reserved, and loss of opportunity where other bookings may have been declined.
10. WEATHER & FORCE MAJEURE
10.1 Outdoor Events at Client Risk: Outdoor events proceed at the Client’s risk.
**10.2 No Refunds Due to Weather: **No refunds will be provided due to wet weather, weather-related cancellation, or non-use of items because of weather.
10.3 Alternative Wet Weather Arrangements: Where possible, and if sufficient notice is provided, Splash Events will assist with setting up at an alternate wet weather location arranged by the Client.
**10.4 Right to Withhold Set-Up: **Splash Events reserves the right not to set out décor, furniture, or equipment if weather conditions may damage the items or create a risk to people or property.
**10.5 Force Majeure: **Splash Events is not liable for any delay, failure, cancellation, postponement or inability to perform its obligations where this is caused by events beyond its reasonable control, including but not limited to extreme weather, natural disasters, fire, flood, accident, breakdown, supplier interruption, transport interruption, labour shortage, industrial disputes, strikes, lockouts, war, terrorism, government restrictions, pandemics, or other unforeseeable events.
11. DELIVERY, LOGISTICS & FUEL
11.1 Delivery & Logistics Pricing: Delivery, collection, set-up, and pack-down pricing is based on the event location, distance, access, staffing, timing, vehicle requirements, and scope of work.
**11.2 Additional Logistics Charges: **Additional charges may apply for difficult access, stairs, beach or remote locations, delays caused by the venue or third parties, after-hours requirements, or changes to agreed timings.
11.3 Fuel & Operational Costs: Due to fluctuating fuel and operational costs, Splash Events reserves the right to adjust delivery and logistics charges where necessary.
11.4 Scheduling: Splash Events will make reasonable efforts to minimise costs through efficient scheduling and planning.
12. EQUIPMENT, LOSS & DAMAGE
**12.1 Responsibility for Equipment: **The Client is responsible for all hire items and equipment from the time of delivery or collection until collection or return by or to Splash Events.
12.2 Loss, Theft & Damage: The Client is liable for any loss, theft, breakage, damage, or misuse of equipment caused by the Client, guests, or third parties while the equipment is in the Client’s care.
**12.3 Repair & Replacement: **Replacement or repair costs will be invoiced accordingly and must be paid within the timeframe stated on the invoice.
**12.4 Outdoor Use: **Equipment used outdoors is at the Client’s risk and should not be left outside overnight, in rain, on wet ground, in strong wind, or where mildew or water damage may occur.
13. RELIANCE, SUGGESTIONS & THIRD PARTIES
13.1 Reliance on Information: Splash Events relies on information supplied by the Client and third parties and is not responsible for loss or damage caused by incorrect, incomplete, or misleading information.
**13.2 Suggestions: **Any recommendations or suggestions made by Splash Events are intended as general guidance only and are not professional advice.
13.3 Recommended Suppliers: Splash Events may recommend third-party suppliers, however Splash Events is not liable for their services, products, or performance.
13.4 Third-Party Terms: Goods or services acquired from third parties may be subject to their own terms and conditions, and the Client agrees to comply with those terms where applicable.
14. LIABILITY
14.1 Limitation of Liability: To the maximum extent permitted by law, Splash Events’ total liability for any claim arising out of or in connection with these Terms, the Quotation, or the goods and services provided is limited to the total fees paid by the Client.
14.2 Consequential Loss: Splash Events is not liable for any indirect, special, incidental, or consequential loss or damage.
15. INDEMNITY
15.1 Client Indemnity: The Client indemnifies and holds harmless Splash Events, its officers, employees, and agents against any loss, liability, or expense arising from the Client’s breach of these Terms or the negligent, wrongful, or unlawful acts or omissions of the Client, guests, or suppliers engaged by the Client.
16. GENERAL
16.1 Updates to Terms: Splash Events may update these Terms & Conditions from time to time.
16.2 Continuing Application: These Terms & Conditions apply to all services provided by Splash Events unless otherwise agreed in writing.